Privacy Policy
About Us and You
At Live Terms we are all about providing you with coverage in a changing environment! We just need to cover privacy and what it means for you and us. This Privacy Policy applies to Live Terms Pty Ltd (as the context requires “We”, “Our” or “Us”) in relation to Our operations in Australia. This policy explains how we handle personal information and comply with the requirements of the Privacy Act 1988 (AUS) (the Privacy Act). If you have any further questions in relation to this policy, please contact Us: info@liveterms.com.au.
Why we need this page
This policy relates to our collection and handling of personal information that is covered by the Privacy Act. It is not intended to cover categories of personal information that are not covered by the Privacy Act. The information is gather via number of sources including but not limited to:
By using this Website, you are accepting the practices described in this Privacy Policy. These practices may be changed from time to time and any changes will be posted and changes will only apply to activities and information on a going forward basis. You are encouraged to review the Privacy Policy whenever you visit the Website to make sure that you understand how any personal information you provide will be used.
Why we may collect information
We may collect information including personal information and data. We are committed to safeguarding this information. Unless expressively requested we will only collect, store and process information in the following Privacy Policy. The following Privacy Policy has also been developed to adhere to best practice and standards. These included the Privacy Act 1988 (AUS) and the Australian Privacy Principles (APP’s). Further and more detailed Terms may be expressed by us from time to time including matters of privacy. These will be communicated to you and need to be considered in light of this Privacy Policy.
Uses made of the information
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about services and products which may be of interest to you and we or they may contact you about these.
Information we may collect from you
Information we collect from you may personal or aggregate. Personal information includes your name, address, email and contact number. However aggregate information is summary data of actions and behaviours of entire groups and won’t identify you personally. We may collect and process the following data about you:
Changing and updating your information
Information collected and stored by us may be updated or changed if required. You can do this in writing by contacting us at info@liveterms.com.au. Further if deletion of information is required it needs to be completed in line with our Terms and this Privacy Policy. Legislative requirements may exist that require a longer retention period of this information.
What happens to your privacy if you cancel?
This Privacy Policy survives any cancellation of these Services or sale of this business by us. Your information may be disclosed to potential buyers and may form part of the assets being sold. If this occurs the Privacy Policy remains in place.
Sensitive information at Live Terms
Where you provide us sensitive information through these Services and Website we will only use the information for the purposes stated in this Privacy Policy. These may include political believes, religious believes and current personal views. We will only collect sensitive information with your consent. If we do share this information with third parties it will only be shared in line with this Privacy policy.
Your rights and us
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at info@liveterms.com.au.
Our commitment to data security
Your personal identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this Website allow you to opt out of further mailings.
Our data retention
To meet legislation guidelines we retain your information for as long as needed to provide you the Services. If you no longer wish to use the Services you can cancel your Service pursuant to our Terms. Following a cancellation however we may need to retain some information to meet legislation guidelines that survive the agreement of these Terms.
Active Information Collection
Personal information may be collected through these Services and Websites actively. Active information collection includes but is not limited to:
Passive Information Collection, IP addresses & Cookies
Per standard industry practice we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.
The access points may be by visiting the Website directly; via another website; or from an email sent to you from us. By accessing from any of these points you consent to the collection of such data and personal information.
How we collect and hold your personal information
We may collect your personal information through these Services and in accordance with this Privacy Policy or if it is otherwise lawful to do so. We may receive personal information from third parties in which case this information is also collected for the purpose of providing these Services pursuant to this Privacy Policy.
Where we store your personal information
The data that we collect from you may be transferred to, and stored in Australia. In the event that any data is stored overseas, it may also be processed by staff operating outside Australia who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services.
The data and personal information collected is used and disclosed for the following primary purposes:
Protection of your data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Website. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Third Party Disclosure
As explained in section Information we may collect from you; information can be personal or aggregate.
Aggregate information
Like the industry standards we collect and use aggregate information to enhance your experience and deliver a better Service and Website. This information often includes number of daily visits, number of purchases and activity. It forms part of our internal business research, sales and development as well as reporting back to our brand partners.
Personal information
You’ll be happy to know we do not sell, trade, exchange, swap, license or otherwise disclose your personal information to third parties excepted where expressed in these Terms.
Disclosures required by law and compliance. We may disclose your information if it is a matter of compliance with legal obligations. We may disclose your information to protect other Customers, members and users. We may disclose your information to protect against legal liabilities. We may disclose your information to protect our rights or property.
Disclosures for business transactions and insolvencies. Business transaction or insolvencies may include the purchase or merger with another company. In this case we may disclosure your information as it forms part of the business assets. Any company or third party will also be subject to following this Privacy Policy.
Disclosures to our agents, partners, consultants and related third parties. To ensure the best Service to you we may disclose such information to make sure our entire team can work efficiently and provide timely goods and services. Again these may include your standard details above or payment details to our third party payment processors. We may also share tracking details of packages to ensure all third parties are working to get your products, goods and services to you on time. It is important to know none of these parties retain or store this information once the activity is complete.
Disclosure of Giveaway Winners and through social media. We may disclose your information if you are a winner of one of the giveaways or competitions. This may be posted on social media such as our Facebook page. You can control this further through your own social media settings. You can opt in if you would like to share this winning information. Once opted in you can also opt out at any time via the same process.
Children information
The purposes of this Privacy Policy and all of our Services are not directed to those under the age of eighteen (18). We will not collect information on those under this age when it is known to us. Those under age may only use the Services with approval or a parent or legal guardian.
Links to other websites
Our Website, banners or ads may, from time to time, direct you to other websites or social media. If this occurs we cannot and do not endorse or approve their practices and content. Other websites are responsible for their own content and information collection and subject to guidance of their own Privacy Policy. We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these Websites. This Privacy Policy does not cover other websites.
Cookies related to these Services are covered with our Terms. However other websites may use cookies or tracking. It is recommended you review the other websites Privacy Policy in line with cookies, tracking and information storage.
Disclosure of your information
We may disclose your Registration information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries (as the case may be), as defined in the Corporations Act 2001 (AUS).
We do not routinely disclose personal information to other organisations unless:
We may also share non-personal, de-identified and aggregated information for research or promotional purposes. Except as set out in this policy, we do not sell or trade personal information to third parties, or allow such third parties to use that personal information.
Others to view information
We may through these Services provide you the ability to post, comment or leave product reviews. This information may be viewed and acted upon by others. It may be shared to other websites or social media. This information may become public information on an open forum. We are no responsible for any replication or distribution of this information.
Access of information
We will provide access to personal information upon request by an individual, except in the limited circumstances in which it is permitted for us to withhold this information (for instance, where granting access would infringe another person’s privacy).
When you make a request to access personal information, we will require you to provide some form of identification (such as a driver’s license or passport) so we can verify that you are the person to whom the information relates. In some cases we may also request an administrative fee to cover the cost of access.
Contact Live Terms
If at any time you want to know what personal information we hold about you, you may contact us by writing to info@liveterms.com.au.